FAQ

General

1) What is Liquid Glass?

Liquid Glass is an ultra thin layer coating, using the features of Nanotechnology. Our technology adapts SiO2 (silicon dioxide) manufacturing process to produce durable coatings that are completely safe, quick and easy to apply, easy to clean and environmentally friendly.

Surfaces treated with our products become super hydrophobic or hydrophobic, durable and resist staining and soiling. Our products provide an ultra-thin, invisible layer that is breathable making it ideal for porous and non porous surfaces such as stone, wood, glass and textiles.


2) What are your shipping method?

1. Normal Postage (Free)
2. Registered Postage ($3 per item)
3. Self-Collection


3) How long will it take to receive my order?

Local Orders
Orders are normally shipped out within 2 working days of receiving of orders (exclude weekends & public holiday). Usually it will take about 3 to 4 days to receive.

For self-collection, please refer to the following:
Opening Hours: Monday-Friday ( 9pm to 6pm)
Address: 71 Toh Guan Road East TCH Tech Centre #04-07 Singapore 608598
Contact Number: 68971176
Email: sales@hughcogroup.com

Overseas Orders/ Bulk Orders
We will get back to you to advice on the shipping rate and delivery time.


4) What payment modes do you accept?

We accept Paypal and major credit cards such as Visa, Mastercard, Amex and Discover.


5) Is your product safe?

Liquid Glass is a biodegradable water-based formulation. It is eco-friendly and generally accepted as safe for people and the environment. It is also recognized as safe by most government agencies and testing laboratories. Liquid Glass coating has no effect on the skin.



Textile Protect

1) What type of textile material can I apply on?

It can be apply on suede, calf leather, nubuck, cotton, velvet, silk, canvas, mixture of polyester and cotton.
Examples: Shoes, apparel, bags, hats/ caps, children car seat, linens, fabric furniture.


2) Is your Textile Protect waterproof?

No, it is not waterproof, is water resistant. It will repel liquids or water off the surface.


3) How long can it lasts?

There are a lot of factors which we have to depend on. The types of detergent, level of abrasion, weather, your usage or activities of your coated items. Normally, we will recommend you to do a re-coat every 2 to 3 for less usage and 1 month re-coat for active usage.


4) Will the coating discoloured original colour and affect the texture of material?

No, it will not affect the original colour, the appearance as well as the feel of the texture. As the coating allows the surface to breath, therefore it will still look bright and vibrant.



Glass Protect

1) Where can I apply on?

It can be apply on glass shower screen, windows, mirror, car windscreen, float glass, basin, quartz, marble, granite, ceramic, homogenous tiles.
Examples: Car windscreen, glass fa├žade, bath tub, sink, ceramic wall.


2) How long can it last?

Typically, under a normal condition, you may re-coat after 8 months for a proper performance.


3) Does it affect the visibility if applied on car windscreen?

No. It is a transparent coating. It provides a cleaner and clearer surface and will improve on the visibility when rains.



Stone Protect

1) Where can I apply on?

It can be apply on all silicate base stone materials including: terracotta, sandstone, concrete, marble, roofing tiles and tile grout.
Examples: Water fountain, stone/ brick featured wall, artifacts, cement wall.


2) How long can it last?

It normally can last up to 2 years if the treated surfaces are indoor. For outdoor, it depends on the weather condition, you may re-coat after 6 months to 8 months to maintain the performance.



PCB Protect

1) Where can I apply on?

It can be apply on all types of Printed Circuit Board, Motherboard and Electronic board.
Example: Mobile phones, tablets, systems, other electronic devices.


2) Will this make my device waterproof?

No. It provides protection against spills or splashing water sprays. It makes your device water RESISTANT.


3) What happen if my device is submerge in the water?

  • Quickly remove the device from water and Power Off immediately.
  • Remove attached accessories e.g battery, ear piece, back cover.
  • Use a cloth to dry off any visible liquid on the device.
  • Place the device upright to let excess water flows out.
  • Leave in open air to dry. DO NOT use a dryer or shake the water out, let it dry naturally.
  • Power On the device only after 48 hours and back up your data.
  • DO NOT charge the device. Wait for at least 48 hours to allow the device to dry completely.
  • For safest circumstances, bring it to a professional technicians for further assess.